Friday, September 26, 2014

Quick Guide: Salesforce Workflow and Approval process [Infographic]

I got an Email from a new administrator who is learning Salesforce. He asked about the difference between a workflow rule and an approval process. This article is for all those who have just started Salesforce, it does not cover how to create workflow rule and approval process but enlists the difference between the two. For information on how to create one, you can visit this article on Success.Salesforce.com/ Help and training.

The entire process of workflows and approval can be illustrated in the infographics below.






Further reading:
Questions, comments and suggestion go down in comments below.